Refund Policy

Eligibility for Refunds

Refund eligibility depends on the type of product or service purchased.

Physical Products

Refunds or exchanges may be requested within [30] days of the purchase date, provided that:

• The item is returned in its original condition.
• The item has not been damaged through misuse or neglect.
• Original packaging is included whenever possible.
• Proof of purchase is provided.

Services

Refunds for services may be available if:

• The service has not yet been performed.
• The service cannot be completed due to circumstances within our control.
• We determine that a refund is appropriate after reviewing the request.

Once services have been fully rendered, fees may be non-refundable unless otherwise required by law.

Custom or Special-Order Items

Custom-made, personalized, or special-order products are generally non-refundable, unless the item arrives damaged or contains a manufacturing defect.

Digital Products

Digital downloads, software, memberships, or electronically delivered products are generally non-refundable once access has been granted.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please notify us within [5] business days of delivery.

Please include:

• Your order number
• A description of the issue
• Photographs, if applicable

We will work to resolve the issue as quickly as possible.

Refund Processing

Approved refunds will be issued to the original method of payment.

Please allow:

• 5–10 business days for processing.
• Additional time depending on your financial institution.

Original shipping charges are generally non-refundable unless the return results from our error.

Exchanges

If available, exchanges may be offered instead of refunds for eligible products.

Cancellations

Orders may be canceled before shipment or before services begin. Once work has started or an order has shipped, cancellation fees may apply.

How to Request a Refund

Please contact us at:

Integrity Pay Systems

• Phone: [251-402-2457]
• Email: [info@integritypaysystems.com]
• Website: [integritypaysystems.com]

Please include your:

• Name
• Order number
• Date of purchase
• Reason for the request

Chargebacks

We encourage customers to contact us directly before filing a chargeback with their card issuer. Most issues can be resolved quickly through our customer service team.